Dear Residents,
As guidelines and restrictions for Covid-19 evolve, so do Canal Station's efforts to minimize the spread of the virus. Effective immediately, all amenities are closed until further notice. The fitness center has been locked; the machines in our business center are disabled. The sauna and spa are closed. Also, we are not taking reservations for gatherings in the Lounge or Conference Room. There is one event on the calendar; canceling will be at that homeowner's discretion. In the event of a Shelter-In-Place Order, staffing and services will be minimal. * Trash and recycling removal will continue on Mondays, Wednesdays and Fridays. * If you require assistance from the office, EMAIL the office manager ( [email protected] <mailto:[email protected]> ); she will return email several times per day and maintain communication through email blasts to keep you in the loop. Brian will NOT have email access - send your question or need to Lana, she will try and get an answer for you. * Do you need a code generated for the parcel room? EMAIL Lana the tracking number or call Luxer One's customer service line. * There are no elevator reservations outside of scheduled moves. You'll need to hang onto that book shelf or cabinet until the Shelter-In-Place has been lifted. Maintenance Emergencies * For water leaks or overflowed toilets/sinks/dishwashers or washing machines, call the emergency maintenance line: 206.223.0721 * If you have a plumbing or electrical emergency, please call a licensed, insured company. There are several on the website under the "Who to Call" tab. We do NOT recommend Beacon Plumbing, Southwest Plumbing * Crime, fire or medical emergencies, call 9-1-1 FIRST then the emergency maintenance line so managers may be aware of the situation. Thank you for your patience as we work within this continually evolving situation. We will notify you if we are forced into a Shelter-In-Place situation. Take care of you and yours, you're important to us!
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