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Pandemic Information Update
“A sad soul can kill you quicker than a germ. ” ~John Steinbeck Masks in Common Areas, Especially Elevators Most of our residents are using masks in the common areas. However, the Board wanted to remind everyone that wearing masks is especially crucial in our elevators. Living in a community, you likely come across people with high-risk factors, quite frequently. Please help keep everyone safe by always wearing your mask in the elevator and common areas. ALL Amenities Remain Closed Until Further Notice We’d like to thank everyone who has refrained from using the Conference Room, Lounge and other unlocked amenities. At this point, we do not have a reopening date – but will advise you as soon as those areas are available. THANK YOU to everyone who has adhered to the signage throughout the building and helped to take care of each other by staying out of those areas. Information and Resources on the Website Notices and Elevator Postings about the pandemic and other topics are both emailed and posted in the News Feed on the website. Canalstation.org has an abundance of information from what to do about noisy neighbors to handling someone parked in your spot. Owners can create an account to access financials, minutes, the latest building Insurance Certificate and more!
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June 2020
“Everything good and magical happens between June and August. ” ~Jenny Han Update Office Email Addresses Some residents are still using the old email addresses which end with integra.net. We are severing our relationship with this internet provider. If you aren’t already, please use the following email addresses to: Officemgr@canalstation.org, csmanager@canalstation.org, and office@canalstation.org Office Team Returns Beginning June 2nd, Brian will be in the office from 8am-4pm Mon, Tues and Wed. Lana will be in the office from 6am-2pm Thurs and Friday, then Saturday from 9am to 5pm. We are still available by email if you need to reach us Monday through Friday. We are able to schedule the elevator for large furniture deliveries and moves during these hours, contact Lana for help with scheduling. New Rule Regarding Pests There was an incident involving pests last month. The Board wanted to further clarify the rules regarding the responsibility of pest control and has approved the following rule, “If one specific unit is found to be the source of or host to pests (insects or rodents) all association costs to test, remediate or mitigate will be charged to that unit owner.” Dear Canal Station Community,
Below is the latest update following Governor Inslee’s “Stay Home” order for non-essential personnel. Danny handles the bulk of custodial and sanitation services; he is an “essential employee.” We have shifted away from dusting and vacuuming, and are focused on disinfecting surfaces and keeping up with trash/recycling and food waste. Please be aware, he will be working in the early morning hours to limit the number of people with whom he interacts. Do not be surprised if you don’t see him – he’s working hard for you!
Our Managers are both working from home. We do not have access to the office phone lines from home. We will come into the office for emergencies or previously scheduled moves.
You can expect to see us for a few hours next Tuesday morning, when we reconvene to assess how this plan is working. Until then, keep washing your hands and let us know if you need anything! Dear Residents,
As guidelines and restrictions for Covid-19 evolve, so do Canal Station's efforts to minimize the spread of the virus. Effective immediately, all amenities are closed until further notice. The fitness center has been locked; the machines in our business center are disabled. The sauna and spa are closed. Also, we are not taking reservations for gatherings in the Lounge or Conference Room. There is one event on the calendar; canceling will be at that homeowner's discretion. In the event of a Shelter-In-Place Order, staffing and services will be minimal. * Trash and recycling removal will continue on Mondays, Wednesdays and Fridays. * If you require assistance from the office, EMAIL the office manager ( officemgr@canalstation.org <mailto:officemgr@canalstation.org> ); she will return email several times per day and maintain communication through email blasts to keep you in the loop. Brian will NOT have email access - send your question or need to Lana, she will try and get an answer for you. * Do you need a code generated for the parcel room? EMAIL Lana the tracking number or call Luxer One's customer service line. * There are no elevator reservations outside of scheduled moves. You'll need to hang onto that book shelf or cabinet until the Shelter-In-Place has been lifted. Maintenance Emergencies * For water leaks or overflowed toilets/sinks/dishwashers or washing machines, call the emergency maintenance line: 206.223.0721 * If you have a plumbing or electrical emergency, please call a licensed, insured company. There are several on the website under the "Who to Call" tab. We do NOT recommend Beacon Plumbing, Southwest Plumbing * Crime, fire or medical emergencies, call 9-1-1 FIRST then the emergency maintenance line so managers may be aware of the situation. Thank you for your patience as we work within this continually evolving situation. We will notify you if we are forced into a Shelter-In-Place situation. Take care of you and yours, you're important to us! Dear Canal Station Community,
We care about the welfare of our residents, visitors and staff. As such, we are closely monitoring the ongoing COVID-19 coronavirus outbreak in relation to our building operation. We encourage everyone to follow the guidelines and recommendations of the CDC (Centers for Disease Control and Prevention) to reduce risk of infection. More residents are working from home as many businesses are encouraging employees to telecommute, even if they are not sick. In response to the extra touches to surfaces, our maintenance team has focused extra attention to wiping down the elevators (with particular care toward the buttons and rails), as well as the surface areas of the lounge and fitness room. Please be certain you are using the antiseptic wipes provided in the fitness room if you choose to utilize the equipment. There have also been concerns about the touchpad of the Luxer One room. If you download the new mobile app from Luxer One, the touchpad is no longer required. The app will unlock the door from your phone. Further, staff has been wiping down the door handles and keypads to help reduce infection risk. We’ve advised our employees to follow the public health authorities' guidance regarding hygiene and personal travel, and we’ve reinforced existing Canal Station’s policy encouraging employees who exhibit flu-like symptoms to stay home and consult with a medical professional. If you are exhibiting symptoms, please consider limiting your time in the common areas. Finally, we have had some concern about planned maintenance projects. Specific units were notified about the Deck Painting and/or the YES Energy Meter Maintenance. One technician will enter your unit to perform the task required. It is no different than encountering one stranger on the street and it is our intent to get these projects completed before potential expansion of the Covid-19 outbreak. You do not need to be present for these tasks to be accomplished. Waiting a few months risks the outbreak becoming more severe and losing the window for preventative maintenance. Thank you for your assistance and understanding during this challenging time. |
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