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April 2020
“A sad soul can kill you quicker than a germ. ” ~John Steinbeck #StayHomeStayHealthy Extended As you know, the Governor has extended the Stay Home Order through May 4. Staffing for the property will remain as is through the end of this period. Danny will continue doing a great job with cleaning/sanitizing. Email Lana if you need anything – don’t call, no one is there to answer! Elevator Use We are not able to take reservations for the elevator, outside of full move ins/outs. Make arrangements FAR in advance as bookings fill quickly and staff needs to be brought in to assist you. Again, there is no availability for other types of furniture moves, so deliveries and furniture going out will need to wait. We See and Appreciate You! We’ve noticed several residents using paper towels on door handles, wearing gloves and/or masks, using their elbows for the elevator call buttons or hip to open the crash bars on the doors. THANK YOU for caring about your community and taking extra precautions. We care about you and are happy to see everyone taking extra steps to keep the community safe!
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Dear Canal Station Community,
Below is the latest update following Governor Inslee’s “Stay Home” order for non-essential personnel. Danny handles the bulk of custodial and sanitation services; he is an “essential employee.” We have shifted away from dusting and vacuuming, and are focused on disinfecting surfaces and keeping up with trash/recycling and food waste. Please be aware, he will be working in the early morning hours to limit the number of people with whom he interacts. Do not be surprised if you don’t see him – he’s working hard for you!
Our Managers are both working from home. We do not have access to the office phone lines from home. We will come into the office for emergencies or previously scheduled moves.
You can expect to see us for a few hours next Tuesday morning, when we reconvene to assess how this plan is working. Until then, keep washing your hands and let us know if you need anything! Dear Residents,
As guidelines and restrictions for Covid-19 evolve, so do Canal Station's efforts to minimize the spread of the virus. Effective immediately, all amenities are closed until further notice. The fitness center has been locked; the machines in our business center are disabled. The sauna and spa are closed. Also, we are not taking reservations for gatherings in the Lounge or Conference Room. There is one event on the calendar; canceling will be at that homeowner's discretion. In the event of a Shelter-In-Place Order, staffing and services will be minimal. * Trash and recycling removal will continue on Mondays, Wednesdays and Fridays. * If you require assistance from the office, EMAIL the office manager ( officemgr@canalstation.org <mailto:officemgr@canalstation.org> ); she will return email several times per day and maintain communication through email blasts to keep you in the loop. Brian will NOT have email access - send your question or need to Lana, she will try and get an answer for you. * Do you need a code generated for the parcel room? EMAIL Lana the tracking number or call Luxer One's customer service line. * There are no elevator reservations outside of scheduled moves. You'll need to hang onto that book shelf or cabinet until the Shelter-In-Place has been lifted. Maintenance Emergencies * For water leaks or overflowed toilets/sinks/dishwashers or washing machines, call the emergency maintenance line: 206.223.0721 * If you have a plumbing or electrical emergency, please call a licensed, insured company. There are several on the website under the "Who to Call" tab. We do NOT recommend Beacon Plumbing, Southwest Plumbing * Crime, fire or medical emergencies, call 9-1-1 FIRST then the emergency maintenance line so managers may be aware of the situation. Thank you for your patience as we work within this continually evolving situation. We will notify you if we are forced into a Shelter-In-Place situation. Take care of you and yours, you're important to us! Please see the email below regarding Alison’s Café, part of our community.
The cafe will remain OPEN during this time. Our hours are as follows: Monday-Friday 8am-3pm Saturday/Sunday 8am-2pm Obviously no sit down service. But we are doing to go orders. We have a full cold case of take out items and we have a scaled down menu available. We are also offering meal prep with pickup or delivery. Orders will be ready on Tuesday/Thursday/Saturday afternoons and the order form is linked below. Menus will change per week! https://docs.google.com/forms/d/e/1FAIpQLSdF9oP64E85g5s3w5qYiwCLhdFyp_G6LaXrmidFl8v7RXAX0Q/viewform?usp=sf_link Dear Canal Station Community,
We care about the welfare of our residents, visitors and staff. As such, we are closely monitoring the ongoing COVID-19 coronavirus outbreak in relation to our building operation. We encourage everyone to follow the guidelines and recommendations of the CDC (Centers for Disease Control and Prevention) to reduce risk of infection. More residents are working from home as many businesses are encouraging employees to telecommute, even if they are not sick. In response to the extra touches to surfaces, our maintenance team has focused extra attention to wiping down the elevators (with particular care toward the buttons and rails), as well as the surface areas of the lounge and fitness room. Please be certain you are using the antiseptic wipes provided in the fitness room if you choose to utilize the equipment. There have also been concerns about the touchpad of the Luxer One room. If you download the new mobile app from Luxer One, the touchpad is no longer required. The app will unlock the door from your phone. Further, staff has been wiping down the door handles and keypads to help reduce infection risk. We’ve advised our employees to follow the public health authorities' guidance regarding hygiene and personal travel, and we’ve reinforced existing Canal Station’s policy encouraging employees who exhibit flu-like symptoms to stay home and consult with a medical professional. If you are exhibiting symptoms, please consider limiting your time in the common areas. Finally, we have had some concern about planned maintenance projects. Specific units were notified about the Deck Painting and/or the YES Energy Meter Maintenance. One technician will enter your unit to perform the task required. It is no different than encountering one stranger on the street and it is our intent to get these projects completed before potential expansion of the Covid-19 outbreak. You do not need to be present for these tasks to be accomplished. Waiting a few months risks the outbreak becoming more severe and losing the window for preventative maintenance. Thank you for your assistance and understanding during this challenging time. March 2020 “We are not figuratively, but literally… stardust. ” ~Neil DeGrasse Tyson New Board Approved Rules Version Six of the Community Rules have been approved by the Board. They are available for download on the website and will be mailed to owners via USPS, per the governing documents. No code for the Parcel Room? If the office is closed and you need your parcel right away, contact Luxer. Otherwise, please email the tracking number to Lana and Brian. Emailing the tracking number prevents you from having to wait in the lobby as we jostle between people and tasks and streamlines the process for us! Food Boxes and Perishables Please pick up your scheduled food box deliveries as soon as they are delivered. We have had several instances of subscription food boxes spoil. Recycling Amazon Envelopes While the blue and white Amazon envelopes are recyclable, the labels are not. Please cut the labels off your Amazon envelopes so the city will accept them. The Association’s Insurance Carrier inspected the community and made the recommendation that owners install No-Burst Washing Machine Hoses. If your washing machine is connected to bare rubber hoses, you’re risking thousands of dollars’ worth of water damage. Under constant water pressure, these hoses are prone to leaks or even bursting!
No-burst washing machine water hoses are encased in a woven metal sleeve that prevents weak spots in the rubber from developing into leaks. The washer water hoses are available at home centers and through Amazon; installing the washer water hose is relatively easy. If you are uncomfortable with this task, or need help a handyman or Urban Maintenance might be able ti assist. It is strongly recommended that no-burst hoses (aka burst-proof hoses) be installed on your washing machines. Ballard ArtWalk
January 2020 “Approach the new year with resolve to find opportunities in each new day. ” ~Michael Josephson Guests parking in the Commercial Area? Just a heads-up that the commercial owners are towing from their spaces. If you or your guests are parking in the commercial deck the vehicle runs the risk of being towed. The commercial businesses in our community can tow even during their off-hours, so parking a friend’s vehicle overnight in a space not assigned to your unit could lead to it being at the impound yard in the morning. Thank you for your vigilance! With the recent garage prowls, we’ve noticed an increase in residents watching the garage door close before proceeding and refusing to allow strangers to piggy-back in the exterior doors of the building. Thank you to everyone who is making a conscious effort to help maintain building security! Reminder: Parcels returned after Three Days Just a friendly reminder that the rules stipulate parcels remaining in the room will be returned after three days. In December 2018 alone, we processed 1297 parcels through the room; this last month there were 1915 parcels. Please be sure to grab your deliveries in a timely manner. In observance of the holidays, the office hours are as follows:
Mon & Tues (12/23 &24) 8 am – 3pm Wed 12/25 (CLOSED) Thurs, Fri (12/23 & 27) 8 am – 3pm Sat (12/28) 9 am - 3pm Mon, Tues (12/30 & 31) 8 am – 3 pm Wed 1/1 (CLOSED) Normal hours resume on 1/2/2020 Should you have an after-hours maintenance emergency, please call 206-223-0721. |
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